Frequently asked questions
Everything you might want to know about RaisDB — features, pricing, privacy, and AI.
General
What is RaisDB?
RaisDB is a unified data workbench built on a Rust core. It connects to 40+ database engines from a single cross-platform desktop app, with a native AI Agent, MCP server, CLI, TUI, and 20+ built-in tools.
Who is RaisDB for?
Full-stack developers, data engineers, DBAs, and AI/LLM application developers who work with multiple database engines and want one tool instead of five. RaisDB is designed for both human users and AI agents.
Is RaisDB open source?
No. RaisDB is proprietary software. The public GitHub repository (github.com/RaisDB/raisdb) serves as the product home — changelog, roadmap, issues, and discussions — but no source code is distributed.
How is RaisDB different from DBeaver, Navicat, or DataGrip?
Three ways: (1) AI-native — RaisDB has a built-in AI Agent and MCP server; incumbents have neither. (2) Breadth — 40+ engines including vector and serverless databases in one app. (3) Rust core — local-first, sub-1s cold start, <10ms typical query response.
AI & Agents
What can the AI Agent do?
Describe what you want in natural language — the agent reads your schema, writes SQL in the correct dialect, executes the query, interprets results, and chains multiple operations (query → transform → export). Example: "Top 10 customers by revenue last quarter."
Which AI providers are supported?
Claude, OpenAI GPT, Gemini, Ollama (local), and any OpenAI-compatible endpoint. You bring your own API key.
What is the MCP server?
RaisDB can run as a Model Context Protocol server (`raisdb mcp`). AI clients like Claude Desktop and Cursor can then query your databases directly through RaisDB. Sensitive columns are masked server-side before results are returned.
Does the AI send my data to the cloud?
Only the prompt and schema context needed to answer your question are sent to your chosen AI provider. RaisDB never sends full result sets or credentials. If you use a local model (Ollama), nothing leaves your machine.
Data & Privacy
Where are my credentials stored?
All connection credentials are encrypted with AES-256-GCM and stored in your OS keychain (macOS Keychain, Windows Credential Manager, libsecret on Linux). They never leave your machine.
Does my query data pass through RaisDB servers?
No. Queries run directly from your machine to your database over your own network connection. RaisDB is local-first — there is no relay or proxy on our side.
Which databases are supported?
40+ engines: PostgreSQL, MySQL, SQLite, Oracle, MariaDB, SQL Server, CockroachDB, TiDB, MongoDB, Redis, ClickHouse, Elasticsearch, Qdrant, Chroma, Milvus, Weaviate, Pinecone, DuckDB, Trino, Redshift, Supabase, Neon, Turso, Cloudflare D1, CSV, JSON, Parquet, and many more.
Pricing & Licensing
Is there a free tier?
Yes. Starter is free forever: up to 3 database connections, 5 AI requests per day, and access to all 40+ engines, the visual query builder, MCP, CLI, TUI, and SSH terminal.
What does Pro include?
Pro is $9/month (or $85/year, save 20%). It removes all Starter limits — unlimited connections, unlimited AI requests — and adds data sync, ER diagrams, and SSH tunnel.
Do you offer team or enterprise plans?
Yes. The Team plan supports private deployment (B/S architecture), centralized credential management, SSO, RBAC, audit logs, and dedicated support. Contact us for pricing.
Can I get a refund?
If RaisDB doesn't work for you, email contact@raisdb.com within 14 days of purchase for a full refund. No questions asked.
Platforms & Setup
Which platforms does RaisDB run on?
macOS 12.0+ (Apple Silicon & Intel), Windows 10+ (64-bit), and Linux (Ubuntu 20.04+, Debian 11+, or compatible). All builds are available on the download page.
Do I need an internet connection?
Only to download the app and to use cloud AI providers. Core database work, the visual query builder, and local-file connectors work fully offline. With a local AI model (Ollama), even the AI Agent works offline.
How do I update RaisDB?
New versions are published on the Releases page. Download the latest build and replace the old one — your connections and settings are preserved.
Still have questions?
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